Pioneer Offers Rate Stability

Pioneer Community Energy Brings Rate Stability to Volatile Utility Price Swings

Pioneer’s number one priority is to offer competitive and stable generation rates for your electricity, and we are delivering. The Pioneer Board of Directors recently approved a 2022 rate adjustment that will provide Pioneer customers with a discount on electricity generation rates of at least 6% under PG&E customer rates starting in March.

How Pioneer Customers Are Impacted by PG&E Rate Increases

Unfortunately, Pioneer’s generation rate is just one line item on the bill you receive from PG&E. Because Pioneer and PG&E are working together to provide your electric service, your bill also includes charges from them.

So, even though Pioneer has kept electricity rates steady, everyone serviced by investor-owned PG&E is seeing a significant increase in their Residential E1 transmission and distribution rates and their natural gas rates (PG&E line items on your bill). For some residents, the increased rate for transmission and distribution may have reached 12.6% over their last billing. An additional increase is set to take place in the spring.

Pioneer Financial Assistance and Conservation Tips

If you are in need of assistance managing your bill, Pioneer offers a number of energy cost-savings programs. Take advantage of Pioneer’s one-on-one customer experience and let staff assist you with the details of the programs, including eligibility requirements. Please call (916) 758-8969.

  • Arrearage Management Plan – Provides debt forgiveness to qualifying customers for utility arrearage built up during COVID.
  • Budget Billing – Averages electric bills over the year to help keep costs within budget.
  • California Alternative Rates for Energy (CARE) – Provides a discount to income qualified individuals.
  • Family Electric Rate Assistance (FERA) – Provides another option for utility bill assistance for families who do not qualify for CARE.
  • Low Income Home Energy Assistance Program (LIHEAP) – Provides assistance with paying current utility bills.
  • Medical baseline – Increases the baseline electricity allowances for individuals with medical devices or special conditions that require increased electricity usage.
Tips to safely reduce your winter energy costs
  • Lower thermostat: Setting the thermostat to 68 degrees (health permitting) during the cooler months can save up to 15% on energy bills. Save about 2% on your heating bill for each degree the thermostat is lowered (if the turndown lasts a good part of the day or night).
  • Control water temperature: Set your water heater thermostat at 120°F or lower. This way you’ll reduce the amount of energy it takes to produce and maintain your hot water by not overheating it.
  • Stop drafts in their tracks: Save up to 10% on annual energy costs by reducing drafts and saving energy by sealing holes around pipes, wiring, vents or recessed lights with foam or caulk.
  • Keep warm air moving: Reverse your fan in winter to produce a gentle updraft, forcing warm air near the ceiling down into the living space.
  • Don’t close vents in unused rooms: Closed registers force the same amount of air through other ducts. This builds pressure in the system and makes the HVAC work harder to distribute air where needed.
  • Invest in energy-saving products: Install a programmable thermostat to save about $180 annually in energy costs.

Still have questions? To discuss your account, and for assistance with analyzing your service choices, call (916) 758-8969.

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