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To help limit the spread of the COVID-19 virus, the Pioneer Community Energy office is open Tuesday – Thursday 9:00 AM – 3:00 PM. Should you need assistance or to schedule an appointment please call 916-758-8969 or toll free at (844) 937-7466
Will your home or business be impacted by an upcoming Public Safety Power Shutoff (PSPS) event? For more information please visit our PSPS page.
Pioneer does not engage in telemarketing or door-to-door solicitations. If you receive an unsolicited call or visit from someone claiming to represent Pioneer, please report the incident to the Federal Trade Commission at www.FTCcomplaintassistant.gov and Pioneer at customerservice@pioneercommunityenergy.ca.gov.