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To Keep PG&E Electric Generation Service

While enrollment in Pioneer electric generation service is automatic, ratepayers do have the choice to receive Pioneer’s lower rates and other benefits, or to remain with PG&E.

To ensure that all ratepayers have an equal opportunity to receive the benefits provided by Pioneer, state law requires all ratepayers be converted to Pioneer.

To remain with PG&E electric generation service now, or at any time in the future, use the electronic form below or call Pioneer at 1-844-YES-PIONEER (1-844-937-7466). Please have your PG&E account number ready to complete your request.

PG&E cannot assist with customer requests to opt out of Pioneer, so please contact Pioneer directly. If a customer opts out of Pioneer after the first 60 days of service, the customer must remain with PG&E’s bundled service (combined transmission and delivery service) for one year. In order to rejoin Pioneer, the customer must contact Pioneer directly.

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